Process Management · Logistics · Education · Consulting · Research

English Profile

Logistics and process improvement professional, university lecturer, economist and PhD candidate with more than twenty years of leadership and operational experience.

About Me

My professional background includes retail operations, e-commerce, supply chain management, last-mile logistics, business transformation and process excellence. Throughout my career, I have led complex projects and organisational change across several Central European markets.

I combine practical business experience with academic research and education. My aim is to develop efficient, sustainable and customer-focused processes while sharing applicable knowledge with students and professionals.

Professional Expertise

  • process management and business transformation
  • logistics and supply chain management
  • retail and e-commerce operations
  • last-mile logistics
  • Lean and Kaizen-based process improvement
  • project and change management
  • operational excellence and organisational development

Education and Qualifications

  • PhD Candidate – Hungarian University of Agriculture and Life Sciences
  • MSc in Supply Chain Management
  • MSc in Marketing
  • MSc in Management and Leadership
  • BSc in Business Administration and Management
  • Lean Six Sigma Green Belt
  • Project Management, Agile Project Management and Jira

Teaching and Research

As a university lecturer, I teach logistics, supply chain management, process management and related business subjects. My courses combine theoretical foundations with practical examples and real-life business experience.

My main research areas are last-mile logistics, e-commerce logistics, sustainable delivery solutions, customer expectations related to delivery services, crowdshipping, and supply chain development. I have published more than 30 academic and professional papers indexed in the Hungarian Scientific Bibliography.

20+ yearsprocess management and business transformation
4 countriesCentral European leadership experience
30+academic and professional publications

Consulting

I provide consulting and professional support in Lean and Kaizen-based process improvement, retail process development, e-commerce and last-mile logistics, supply chain optimisation, operational development in public catering, and project and change management.

My approach is based on practical implementation, measurable results and solutions tailored to the organisation’s actual needs.

Contact

Póka Viktor
Logistics and Process Improvement Professional | University Lecturer
Economist | PhD Candidate

Email: kapcsolat@pokaviktor.hu
Website: www.pokaviktor.hu